Community Management Mastery
Miễn phí
This course is currently closed
Miễn phí
This course is currently closed
Chi tiết Khoá Học
Community Management Mastery
7 Học viên
Current Status
Not Enrolled
Price
Closed
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This course is currently closed
Khoá Học
Materials
Certification Overview
Every year, more and more businesses are harnessing the power of online communities to generate awareness, increase sales, reduce churn, and drive brand loyalty. Community management is a growing skill set for creating and sustaining lasting relationships with a brand’s prospects, leads, and customers. In this course, you’ll discover proven strategies to create and grow a thriving online community that’ll positively impact your bottom line.
What You’ll Learn
- Discover how Community Management helps move your customer along the Customer Value Journey from Awareness to the Convert stage
- Learn the essential building blocks for developing a community from the ground up, including: community avatars, open vs. closed communities, and mission statements
- Build content for your community that solidifies relationships between your customers and your business
- Acquire the KPI metrics needed to measure the health of your community
Nội Dung Khoá Học
Start Here: Community Management
Positioning Your Community
Growing Your Community
Community Content & Engagement
Optimizing the Community Experience
Community Management Strategies
Community Metrics & Tools