Privacy
Policy

Privacy Policy

Effective Date: May 11, 2022

This Privacy Policy describes the data protection practices of NEXT GROUP JSC., d/b/a NEXTmentor (“NEXTmentor,” “we,” “us,” or “our”). This Privacy Policy applies to information that we collect and use about you when you access or use the NEXTmentor website.

We refer to these products and services collectively as the “Services.”

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.

Information We Collect

We collect information about you through the means discussed below. Please note that we need certain types of information so that we can provide the Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use our Services.

INFORMATION YOU PROVIDE TO US

We collect a variety of information that you provide directly to us. For example, we collect information from you through:

  • The Services you use or processing your orders
  • Requests or questions you submit to us via online forms, email, or otherwise
  • Any reviews that you submit about the Services
  • Account registration and administration of your account
  • Requests for customer support and technical assistance

Information about you. While parts of the Services may not require you to provide any information that can directly identify you by name (such as if you choose to browse the website without logging in), the specific types of information we collect will depend upon the Services you use, how you use them, and the information you choose to provide. The types of data we collect directly from you include:

  • Email address
  • Name, if you choose to provide it
  • Log-in credentials, if you create a NEXTmentor account
  • Billing information, such as shipping address of a gift card recipient, credit or debit card number, verification number, zip code, and expiration date
  • Information about purchases or other transactions with us
  • Information about your customer service interactions with us
  • Demographic information such as your gender or other information you choose to provide as part of your NEXTmentor profile
  • User-generated content you provide to us, such as when you comment on content on the Services, respond to a survey request, review a class, or participate in the public forums
  • Classes in which you enroll
  • Any other information you choose to directly provide to us in connection with your use of the Services

How We Use Your Information

  • Complete a purchase or provide the Services you have requested, including invoicing and accounting
  • Respond to your request for information and provide you with more effective and efficient customer service
  • Provide you with updates and information about classes in which you have enrolled
  • Contact you by email, postal mail, or phone regarding NEXTmentor and third-party products, services, surveys, research studies, promotions, special events and other subjects that we think may be of interest to you
  • Customize the advertising and content you see on the Services
  • Help us better understand your interests and needs, and improve the Services, including through research and reports, and test and create new products, features, and services
  • Secure our websites and applications, and resolve app crashes and other issues being reported
  • Comply with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others
  • Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others

Combined Information. For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline and use such combined information in accordance with this Privacy Policy.

Aggregate/Anonymous Data. We may aggregate and/or anonymize any information collected through the Services so that such information can no longer be linked to you or your device. We may use such information for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors.

How We Share and Disclose your Information

NEXTmentor will share your information in the following ways:

Affiliates and Subsidiaries. We may share information we collect within our companies to deliver products and services to you, ensure a consistent level of service, and enhance our products, services, and customer experience.

Service Providers. We provide access to or share your information with select third parties who perform services on our behalf. They have access to perform these services but are prohibited from using your information for other purposes. They provide a variety of services to us, including billing, sales, marketing, product content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services.

Protection of NEXTmentor and Others. By using the Services, you acknowledge and agree that we may access, retain and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention, or disclosure is reasonably necessary to (a) comply with legal process (e.g. a subpoena or court order); (b) enforce our Terms of Service, this Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; (d) respond to your requests for customer service; and/or (e) protect the rights, property or personal safety of NEXTmentor, its agents and affiliates, its users and/or the public. This includes exchanging information with other companies and organizations for fraud protection, spam/malware prevention, and similar purposes.

Business Transfers. As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions (including in contemplation of such transactions), user information may be among the transferred assets. If a portion or all of our assets are sold or transferred to a third-party, customer information (including your email address) would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, we will comply with such restrictions.

Public Forums. Certain features of our Services make it possible for you to share comments publicly with other users. Any information that you submit through such features is not confidential, and we may use it for any purpose (including in testimonials or other marketing materials). Any information you post openly in these ways will be available to the public at large and potentially accessible through third-party search engines. Accordingly, please take care when using these features.

Aggregate/Anonymous Information. From time to time, we may share Aggregate/Anonymous Information about the use of the Services, such as by publishing a report on usage trends. The sharing of such data is unrestricted.

How We Protect Your Information

NEXTmentor takes technical and organizational security measures to protect the information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information to NEXTmentor via the Internet.

Contact Information

Please feel free to contact us if you have any questions about NEXTmentor’ Privacy Policy or the information practices of the Services.

You may contact us as follows:

69 Mai Chi Tho, An Phu Ward, Thu Duc City, HCMC, Vietnam

info@nextmentor.com

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